GST on service management

Business Central supports GST on service management transactions for India.

Service Management has been designed to streamline your organization’s service operations, enhancing efficiency and profitability. Easily manage customer calls and queries, track support tickets, allocate resources, create reports. GST is an integral part of the service management and this article explains the process of GST calculation on Service Order, Service Invoice, and Service Credit Memo.

When you select an item, G/L account, resource, or service cost, Business Central copies its GST group and HSN/SAC code to the service line. A GST group with Reverse Charge turned on can't be used for these service transactions.

GST on service order

  • Create Service Order

    1. [!INCLUDE [open-search](../../includes/open-search.md)] Enter Service Orders, and then choose the related link.
    2. Select relevant Customer Code in Customer No. field. GST Customer Type field should have a value on Customer Card.
    3. Then go to Service Order Line Tab > select Order > Service Lines. Select Item Code for Goods, G/L Account for Service Sales, Resource or Service Cost on Service line. GST Group Code, HSN/SAC Code shouldn't be blank on the Item, G/L Account, Resource or Service Cost.

GST on service invoice

  • Create Service Invoice

    1. [!INCLUDE [open-search](../../includes/open-search.md)] Enter Service Invoices, and then choose the related link.
    2. Select relevant Customer Code in Customer No. field. GST Customer Type field should have a value on Customer Card.
    3. Select Item Code for goods, G/L Account for service sales, Resource or Service Cost on Service Invoice line. GST Group Code, HSN/SAC Code shouldn't be blank on the Item, G/L Account, Resource or Service Cost.

GST on service credit memos

  • Create Service Credit Memos

    1. [!INCLUDE [open-search](../../includes/open-search.md)] Enter Service Credit Memos, and then choose the related link.
    2. Select relevant Customer Code in Customer No. field. GST Customer Type field should have a value on Customer Card.
    3. Select Item Code for goods, G/L Account for service sales, Resource or Service Cost on Service Credit Memo line. GST Group Code, HSN/SAC Code shouldn't be blank on the Item Card, G/L Account, and Resource or Service Cost.
Hinweis

Accounting entries are similar to accounting entries generated for sales transactions.

GST Input Service Distribution Overview

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